Managed Services
We selected Eastbay I.T. Consulting Inc. because of their technical talent & capability, their project management wherewithal and most of all, their customer management & customer relationship...
chairman
"Since we have been using Eastbay I.T. Consulting Inc. as our exclusive computer training and executive coaching provider we have been extremely satisfied with their performance - as have our clients....
knightsbridge
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Queenston Mining
Eastbay I.T. Consulting set up and installed our computers and server and they have provided ongoing technical support since 2001. Their service response is prompt and always handled in a pleasant man...
cicc
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WGI
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As a medium-sized private equity asset manager with no permanent IT staff, Timbercreek requires capable, reliable, cost effective computer consulting support. Eastbay I.T. Consulting Inc. has continua...
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We are a private, medium sized, owner, developer, and manager of real estate holdings in the Greater Toronto Area. Although we have no permanent I.T staff, a reliable computer system is essential to o...
browngroup
We face logistical challenges every day as the leader in polar adventures. So when we moved an office from the UK to Canada, we looked for an IT partner who met our standards of excellence. With Eastb...
quark
Eastbay I.T. Consulting Inc. has been instrumental in helping Sun Media Corp. design and implement an innovative and user-friendly customer relationship database management system that has revolutioni...
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antonfagasta

RMM

Remote Monitoring and Management

The management dashboard presents all customer-site data, including: integrated performance, patch management, security monitoring, availability status, real-time alerting, graphical performance reporting, trouble ticketing, asset inventory (hardware, software, network devices, and patches); and monitoring of both local and hosted web sites as well as scripting for service automation of routine tasks.

There are no additional IT resources required as all application management tasks are performed by certified engineers at a world class data center. Audits are performed on a pre-defined schedule, along with 24/7 alerts based on the needs of your company. They quickly & visually identify any potential risks based on performance trends. Also security holes are detected, and monitored for viruses, worms, spam-ware & other malware.